General Terms and Conditions

§ 1 Scope of Application

These General Terms and Conditions (hereinafter “GTC”) apply to all contracts for online courses, digital learning content and related services concluded via the platform Praxis by Agile Forge (praxis.agile-forge.com) and via the website agile-forge.com. The contracting party is Philip Müller, trading under the brand Agile Forge (hereinafter the “Provider”).

Conflicting or deviating terms and conditions of the customer are not recognised, unless the Provider expressly agrees to their application in writing.

§ 2 Conclusion of the Contract

The presentation of the courses and services on the platform does not constitute a legally binding offer, but an invitation to submit an offer (invitatio ad offerendum).

By clicking the button “Jetzt kaufen” (“Buy now”), the customer submits a binding offer to conclude a contract. The contract is concluded when the Provider accepts this offer by means of a confirmation e-mail or by activating access to the course.

The order data are stored and sent to the customer by e-mail in text form after conclusion of the contract, together with these terms and conditions. In addition, the customer can view their orders at any time in their password-protected user account. The GTC can furthermore be accessed and saved on the website at any time.

Minimum age. The offerings are directed at persons of full legal age. By placing an order, the customer confirms that they have reached the age of 18. Contracts with minors are not validly concluded; if the Provider becomes aware of such a case, access is blocked and any amount paid is refunded.

§ 3 Prices, Payment and Contract Language

All stated prices are final prices in euros (€). The Provider is a small business (Kleinunternehmer) within the meaning of § 19 UStG (German VAT Act) and therefore does not show VAT.

This also applies to customers residing in another Member State of the European Union: as long as the EU-wide turnover from electronically supplied services to consumers does not exceed the threshold of EUR 10,000 in a calendar year, the place of supply remains Germany (§ 3a(5) sentence 3 UStG), and no foreign VAT is incurred. The stated prices therefore apply irrespective of the customer's place of residence.

Payment is made exclusively in advance via the payment methods offered in the ordering process (in particular credit card). Payment data are processed by the payment service provider Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Access to the purchased content is activated after successful confirmation of payment.

In the event of default in payment, the Provider is entitled to block access to the course until full payment has been received.

Contract language. The contract may be concluded in German or in English. The language in which the order was placed is decisive. These terms and conditions are available in both languages; in the event of discrepancies between the versions, the German version prevails.

§ 4 Right of Withdrawal

Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity.

A. Instructions on Withdrawal (Services and Digital Content)

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Philip Müller, Agile Forge, Bandelstraße 5, 10559 Berlin, Deutschland, e-mail: info@agile-forge.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, or an e-mail). You may use the attached model withdrawal form, but it is not obligatory.

You can also exercise your right of withdrawal online on our website at https://agile-forge.com/widerruf. If you use this online function, an acknowledgement of receipt will be sent to you without undue delay on a durable medium (e.g. by e-mail), including information on the content of the withdrawal declaration and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If, in the case of contracts for services, you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to the services already provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the services provided for in the contract.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal expires prematurely in the case of contracts for the provision of services if we have performed the service in full and only began performing the service after you gave your express consent to this and at the same time confirmed your awareness that you lose your right of withdrawal upon full performance of the contract by us.

The right of withdrawal expires prematurely in the case of contracts for the supply of digital content if we have begun performance of the contract after you have expressly consented to our beginning performance of the contract before the expiry of the withdrawal period, you have confirmed to us your awareness that by giving your consent you lose your right of withdrawal upon commencement of performance of the contract, and we have provided you with a confirmation of the contract on a durable medium in which the content of the contract, including the aforementioned conditions for the premature expiry of the right of withdrawal, is reproduced.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it. It is quicker to use the online withdrawal function at https://agile-forge.com/widerruf.

To
Philip Müller
Agile Forge
Bandelstraße 5
10559 Berlin
Deutschland
E-mail: info@agile-forge.com

I hereby withdraw (*) from the contract concluded by me for the purchase of the
following goods (*) / the provision of the following service (*)

_______________________________________________________
_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer

________________________________________________________
Address of the consumer

________________________________________________________
Signature of the consumer (only if this form is notified on paper)

_________________________
Date

(*) Delete as appropriate.

§ 5 Rights of Use and Intellectual Property

Upon purchase of a course, the customer receives a non-exclusive, non-transferable right of use, unlimited in time, to the purchased course content, exclusively for personal, non-commercial use.

In particular, the customer is prohibited from:

• copying, reproducing, distributing or making course content publicly available
• passing on access credentials to third parties or sharing course access with others
• using course content for commercial purposes (e.g. training sessions, resale)
• circumventing technical protection measures

All content (texts, videos, graphics, handouts) is protected by copyright. Ownership remains with the Provider.

§ 6 Course Access and Scope of Services

After successful payment, the customer receives permanent access to the purchased course content. Technical maintenance work may lead to temporary restrictions; there is no entitlement to uninterrupted availability.

For access, the customer requires a stable internet connection and an up-to-date web browser. The Provider accepts no liability for disruptions attributable to the customer's side or to the customer's internet access.

Course content (texts, exercises, handouts) was developed using generative AI systems and subsequently reviewed and approved editorially. Responsibility for the content lies with the Provider.

The scope of services includes an AI learning assistant that answers questions on the course content and supports the exercises. Its answers are generated by a language model and are not editorially reviewed; they may be incomplete or incorrect. The course content itself is authoritative. The assistant is not a substitute for legal, tax or management advice — decisions the customer bases on its answers are taken at the customer’s own responsibility.

The Provider may further develop the assistant, change the underlying model or impose usage limits, provided that access to the course itself remains unaffected. There is no entitlement to any particular technical configuration or to uninterrupted availability of the assistant.

Notice on AI systems. The learning assistant and the support chat on our websites are AI systems. Their answers are machine-generated and are not editorially reviewed; they do not constitute legal, tax or management advice. Only the course content, these terms and the statements in our legal notices are binding. The privacy policy applies to the processing of data involved.

§ 7 Use of the Community

Some courses include course-related discussion areas and community features. Posts, comments and questions published there are visible to other enrolled course participants.

By posting content, the customer grants the Provider a non-exclusive right, unlimited in time, to display this content on the platform for the purpose of operating the course.

The following conduct is prohibited in the community:

• insulting, discriminatory or unlawful content
• spam, advertising or unsolicited marketing
• copyright infringements (e.g. forwarding of course material)
• passing on access credentials to third parties
• technical attacks on the platform

The Provider reserves the right to remove posts that violate these rules and, in the case of serious or repeated violations, to block access to the course. In the case of a justified block, there is no entitlement to a refund.

§ 8 B2B Licences

For companies, the Provider offers team licences that allow several employees of the same company access to purchased courses. The exact number of users is agreed in the ordering process.

The licence holder (company) is responsible for ensuring that all assigned users comply with these GTC; violations by assigned users are attributed to the licence holder. Licences are not transferable and may not be passed on to affiliated companies, subsidiaries or third parties without the express written consent of the Provider.

For corporate offerings, individual contractual terms may additionally be agreed in writing; to the extent that they deviate, these take precedence over the present terms and conditions.

Team licences are concluded exclusively with traders within the meaning of § 14 BGB (German Civil Code). No right of withdrawal under § 355 BGB exists in this respect.

§ 9 Liability for Defects

The Provider warrants that the course content corresponds in all material respects to the course description. Immaterial deviations do not give rise to liability for defects. The Provider is responsible for technical disruptions caused by third parties (e.g. hosting providers) only where the Provider is itself at fault.

In the event of defects, the customer is initially entitled to subsequent performance (cure). If subsequent performance fails, the customer may withdraw from the contract or reduce the remuneration in accordance with the statutory provisions.

§ 10 Liability

The Provider is liable without limitation for intent and gross negligence, as well as for damage resulting from injury to life, body or health.

In cases of slight negligence, the Provider is liable only for the breach of a material contractual obligation (cardinal obligation). In such cases, liability is limited to the foreseeable damage typical for this type of contract at the time of conclusion of the contract.

Liability for loss of profit, indirect damage and consequential damage is excluded in cases of slight negligence. Liability under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected.

§ 11 Applicable Law

The law of the Federal Republic of Germany applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). If the customer has their habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected (Art. 6(2) Rome I Regulation).

If the customer is a trader, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from this contractual relationship is the Provider's place of business. In relation to consumers, the statutory places of jurisdiction apply.

§ 12 Dispute Resolution

The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36(1) no. 1 VSBG, German Act on Alternative Dispute Resolution in Consumer Matters).

Should individual provisions of these GTC be invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby.

Last updated: 4 August 2026